Arizona Central Credit Union

Frequently Asked Questions - eStatements

A: All new eBRANCH users are automatically enrolled in eStatements the first time they register for home banking. If you register on or before the 25th day of the month, your next statement will be delivered electronically. If you register after the 25th, you'll be enrolled the following month.

To verify or update your preferences, login to eBRANCH and click the "eStatements & Notices" link. A new window will open. In the upper right corner, click "Enrollment Options." Verify or update your preferences and then click "Save".

A: Your statement will be delivered in PDF format, which you can view and print using the free Adobe Reader® software. To access your statement, you'll need to login to your account through eBRANCH and click on the "eStatements & Notices" link. Statements are typically available by the fifth business day of each month.

A: Each month we'll send you an email or text message to notify you that your current statement is ready; therefore, a current email address is required to enroll in eStatements.

A: Once delivered, each statement will be available for up to 24 months.

A: Once you're enrolled, you'll no longer receive your paper statement by mail.

A: Login to eBRANCH and click the "eStatements & Notices" link. A new window will open. In the upper right corner, click "Enrollment Options." Under "Document Delivery Preference" select "All by paper." Be sure to click "Save" to update your preferences. Please note, a fee of $2.00 per month or quarter, depending on how frequently you receive a statement, will be assessed to those members who choose to receive paper statements by mail. The paper statement fee is waived for members enrolled in Clown Club (12 years old and younger) or CU Succeed (13-17 years old).


 
Since 1939 we've been providing Arizona families with friendly, hometown service and convenient, affordable financial solutions. As a member-owned credit union we provide personalized checking, savings, mortgages, and business and personal loans to communities across Arizona, including Phoenix, Tucson, Tempe, Chandler, Glendale, Show Low, and Flagstaff. Arizona Central Credit Union is here to help you achieve financial success for every stage of life.
From Arizona: (602) 264-6421 1-866-264-6421 ABA Routing Number: 322172441

We do business in accordance with the Equal Credit Opportunity Act.

Local First Arizona NCUA Equal Housing Lender