• What is MOM?
  
• What do I need to know before using MOM?
  
• What transactions can I perform with MOM?
  
• Instructions & Hints
  
• Service Codes
  

MOM TouchTone Teller is a free service of Arizona Central Credit Union, provided to our members for convenient account access. Using a touch-tone phone, members can access their accounts 24 hours a day, seven days a week (even holidays) from the convenience of any touch-tone telephone. Call the number below, and press 1 to access MOM TouchTone Teller.



To access MOM TouchTone Teller, you'll need to have the following information:

• Your member number
• Your four-digit personal access code (For members who've never used MOM, the last four digits of the primary account holder's Social Security number serve as your access code. You'll be prompted to change the access code the first time you use MOM. If you've forgotten your access code, call the credit union.)
• A MOM Service Code.

MOM allows you to perform a variety of transactions from the convenience of any touch-tone phone. Here's a partial list of some of the most popular transactions. Review the Service Codes for a complete list.

• Check balance information
• Review which checks have cleared your account
• Review deposits and withdrawals made to your account
• Transfer funds within your account
• Make loan and credit card payments
• Place a stop payment on a check (fees may apply)

1. Press the # sign after each entry.
   
   
2. Press * to return to the previous menu.
   
   
3. When MOM asks for your account number, use the following account codes.




Account Codes Regular Share 1 Business Money Manager 5 Money Manager 6 CU Succeed Money Manager 7 Checking 8 Business Checking 8 Cookie Jar 12 Certificates Start with 13 IRA Shares Start with 21 IRA Certificates Start with 23 Overdraft Protection Refer to your account statement Visa® Credit Card Refer to your account statement



4. No decimal is needed when entering dollar amounts. Example: $25.00 is 2500#.
   
   
5. Anytime during the message you may press another Service Code followed by the # sign.
   
   
6. Always end your MOM session by pressing 99#

If you have any questions or need your personal access code for using MOM, please call (602) 264-6421 or toll free 1-866-264-6421 during normal business hours.



You can press 0# and MOM will walk you through the following options.

Account and Loan Inquiry	1
Payments, Transfers, and Withdrawals	2
Different Member Number or other Account Information	4
To return to main menu press	8
End call	9

Or you can choose a Service Code from the following list:

Transaction Code Transaction Code Account Activity 7 Transfer Checking to Shares 22 Account Deposits 8 Transfer Loan Advance to Shares 25 Account Withdrawals 9 Account to Account Transfer 27 Share Account Balance 11 Loan to Account Transfer 28 Checking Account Balance 12 Check Withdrawal from Shares (mailed) 31 Checks Paid (group of checks) 13 Check (mailed) 34 Checks Paid (specific check) 14 Loan Payment from Shares 41 General Account Balance 15 Loan Payment from Checking 42 General Loan Balance 16 Loan Payment 45 General Checks Paid 17 Change Access Code 66 Dividends Paid on Account 18 Stop Payment Order 67 Interest Paid on Loan 19 Receive Voice Messages 70 Access a Different Member Number 20 Speak Service Code Menu 81 Transfer Shares to Checking 21 End Session 99